Dyball’s Energy Industry Software – What do we offer?

Energy Industry software is vital to energy suppliers and making sure you’re using the most effective and easy to use can result in massive savings in both terms of time and finances. Dyball Associates offers a variety of energy software options all designed to help run your business and save you money.

The Energy Software we offer

Since our founding back in 1995 Dyball Associates has provided market leading and innovative software solutions to over 30 energy suppliers operating in the UK electricity and gas market. With decades of experience in the energy market our development team continuously works to improve and enhance the software we offer.

We now provide software for all areas and needs an energy supplier may have and strive to be a pioneer when it comes to providing solutions any new challenges the ever evolving energy market may throw at you.

Gas Dataflow Management software -GASMAN

Our Gas Dataflow Management software called GASMAN was created in 2012 and is now utilised by over 20 gas supply businesses across the UK.

GASMAN was designed to be a versatile gas distribution software and allows gas suppliers to operate both within the commercial and domestic gas markets via the same system.

The software allows a gas supplier to save money and time as it validates all incoming and outgoing gas data flows and ensures that they comply with industry practices.



Invalid flows are captured and quarantined and flows that pass validation are then imported into the gas dataflow system.

Workflows can also be managed by Dyball’s inhouse managed services team to free up your time and staffing needs or if you prefer can be managed via your own internal staff.

For more information: Gas Dataflow Management System

Electricity Dataflow Management Software – REGMAN

All energy suppliers and those wanting to enter the energy supply market require an electricity dataflow market messaging system.

Dyball’s pioneering REGMAN software was created in 1998 and was the first ever registration system to incorporate data quality processes into market messaging. It is now used by dozens of electricity suppliers and has been given the lowest possible risk rating from ELEXON making it the best software solution for those seeking to enter the electricity supply market.

REGMAN is designed to be hugely versatile, and its code base services all of our electricity supplier clients regardless of what market they operate in. As with GASMAN, REGMAN can be managed by Dyball’s in house managed services team or via your own team depending on your needs.

For more information:  Electricity Dataflow Management System

Customer Relationship Management (CRM)

Dyball’s CRM system allows energy suppliers to reduce costs by giving them the ability to manage the needs of their customer related activities through one system.

The system is easily modified and can be customised to your specific needs and allows the automation of customer correspondence via email, SMS, or letter. Telephone and email solutions can also be mixed to create seamless back-office work and in turn provide improved customer experiences.

The CRM also gives suppliers greater control and automation over their energy billing and collection processes saving them both time and money.

For more information:  Energy Supplier CRM & Energy Billing System

Customer Self Service Portal

Designed for both business and residential users, Dyball's customer service portal can easily be integrated into other existing systems to align completely your business needs.

The portal empowers a supplier’s customers to take control of their accounts and allows them to easily make enquiries, submit meter readings, keep track of their energy usage, and manage their energy bills.

With the customer experience being an increasingly important part of an energy supplier’s success, our self-service portal is a cost effective way to provide just that. By utilising the portal your business will improve its relationships with customers and inspire increased loyalty amongst them all the while streamlining processes and costs.

For more information: Customer Self Service Portal

Customer Switching Portal 

Our customer switching portal software allows both domestic and small business consumers to switch to your energy supply company quickly and with minimum fuss.

It puts the power into the hands of prospective customers to effortlessly submit their energy usage information and begin an automated switch to their chosen energy retailer.

The customer switching portal can be fully integrated into your business’ existing systems and website and gives you full control of your business needs. 

For more information: Customer Switching Portal

DCC Adapter

With Ofgem increasing the pressure on energy suppliers to pick up the pace of the smart meter rollout it’s never been so important to have software in place to connect with the Data Communications Company (DCC).

Our DCC Adapter has been designed to integrate seamlessly with our CSM as well as any other energy supplier’s CRM system.

For more information: DCC Adapter

Need help with your data quality? Contact us for how Dyball Associates Managed Services for Energy Suppliers can assist.

Further Reading

How a CRM makes Energy Billing easy for Energy Suppliers

The key compliance and regulatory issues new energy market entrants need to know

Are you ready for the new smart meter rollout obligations?

Dyball Associates are proud to help new supply businesses successfully launch in the UK market.

Through our energy market consultancy services, and the software we've developed, we're supporting new UK electricity and gas suppliers get set up and start supplying.

Follow us on LinkedIn to keep up to date with the latest news and updates in the energy industry.