OFGEM

Ofgem - Supply Licences

Who are the "Office of Gas and Electricity Markets"?

Ofgem are the non-ministerial government appointed regulator for the UK electricity and gas markets. They are responsible for maintaining order and fairness within the UK Electricity and gas market. 


Although Ofgem do not deal with customer complaints directly, they ensure consumer interests are maintained in line with the various governing acts overseeing the energy industry. In addition to these responsibilities, Ofgem also regulate the introduction of government related energy schemes, and work to ensure the security and sustainability of energy supply to UK consumers. 


Ofgem’s main focus is to ensure compliance from UK energy suppliers. Within the energy market, they investigate suspected breaches to energy supply licence conditions, consumer acts or competition regulation. These investigations, if found to be proven, can result in supplier fines, enforcement actions or even business closures. 


Ofgem also controls the energy licence application process for UK gas and electricity markets. Dyball Associates have completed over 35 successful applications for gas supply licence and electricity supply licence and we continue to support new entrants with licence applications after purchasing a pre-accredited “off-the-shelf” supply businesses.


If you are considering entering the UK energy market and require assistance with your Ofgem application, Dyball Associates can help. Speak to us today about buying an energy supply business or creating an energy supply business​.

FAQs

  • What is Ofgem and what does it stand for?

    Office of Gas and Electricity Markets (OFGEM) is the government regulator for gas and electricity markets. This is a statutory body representing the interests of gas and electricity consumers in the UK.

  • How to complain to Ofgem

    Ofgem doesn’t deal directly with consumer complaints, but they do provide guidance on who to speak to instead. Ofgem’s role is to keep the gas and electricity market under review and ensure that all licensees comply with the right legislation and energy supply licence obligations. In exceptional circumstances, Ofgem can get involved in solving disputes between consumers and network operators. If you’d like to complain about Ofgem, https://www.ofgem.gov.uk/about-us/transparency/complaints-about-ofgem. 

  • How to contact Ofgem

    Depending on your query, you can get in touch with them by choosing one of the options on their contact page.

Supporting our clients in the UK Electricity & Gas market with proper regulation.

Dyball Associates works in close connection with the regulatory and qualification boards, Elexon, MRASCo and Xoserve.

Xoserve are the central data service provider for the UK gas market, providing services to gas transporters, gas shippers but most importantly UK gas suppliers.
To gain UK energy market qualification, you must satisfy the ELEXON Performance Assurance Board.

 
To gain UK energy market qualification, you must satisfy the MRA Entry Assessment Board and agree a Controlled Market Entry (CME) process.

Project Nexus is the replacement of the existing UK Link System which is predominately used for gas supply settlement.


Ready to get started? Let’s talk.

Get in contact with a member of our team today, who can assist you in getting started, or answer any questions that you might have. 
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