Over 5.3 million customers have switched Energy Supplier so far in 2019

New figures released by EnergyUK show that more than 5.3 million people have switched their electricity supplier so far in 2019.

The number of people switching energy provider has grown dramatically over the last five years due to increased awareness and advice from watchdogs. In October alone, 626,284 people switched their supplier. In 2014, the number of people switching was recorded at 3million, but jumped to 5.8 million in 2018.

New record numbers for energy supply switching

2019 looks set to break the 2018 record with the number of switches up by 9.2% compared to the same period last year. With just a month to go until the end of the year the number of those switching is on track to hit the 6 million mark.

“This month’s figures show that consumers continue to take advantage of the increased competition. Over 5.3 million customers have already moved to a new supplier and switching is on track to hit the 6 million mark this year. With the temperatures dropping across the country, I’d encourage consumers to get in touch with their supplier or have a look online to make sure they’re on the best deal ahead of winter and the cold weather. More importantly I’d urge everyone to make their homes more energy efficient – for example by insulating the roof or installing LED light bulbs - as this is the best way to save money on your bills and at the same time do your bit to save the planet,” said Audrey Gallacher, Energy UK’s director of policy.

Big Six Supplier Npower hit the headlines for announcing 4,500 job losses following figures that showed it lost 261,000customers in the third quarter of 2019 as smaller providers increased competition.

Npower also posted a nine-month operating loss of €167m (£142.1), with expected losses for the whole year expected to hit €250m.

If you’re an energy supplier wanting to reduce the number of customers looking to switch, we produced some top tips to help you. Read them at-

TopTips to Increase Energy Company Satisfaction

Further Reading

Energy Switching down year-on-year in February but Price cap rise expected to spur an increase

Ofgem lays out plans for energy suppliers to automatically refund surplus credit

Customer Supply Continuity Plans Licence condition comes into effect

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