9 Benefits of Managed Services for Energy Suppliers

Busy businesses access managed services to outsource a range of processes and functions, helping them to improve their overall organisation while reducing their expenses. By working with suppliers, energy supply companies can access support with the day to day running of their business, helping teams continue to take care of important tasks while freeing up time to focus on expanding and scaling operations.

The working model offers a different approach to others, such as on-demand outsourcing. With the on-demand working model, tasks are only performed when needed and clients are only billed for the work carried out. Managed services, on the other hand, have a service-level agreement with clients, agreeing on monthly activities.

So, how can managed services benefit your energy supply business?

By outsourcing work to a chosen managed services supplier, you’ll receive a fixed cost breakdown, meaning you won’t face any unexpected fees. On alternative working models, there are often large fluctuations in price from month to month. In these cases, you’ll be charged based on different factors, including the type of work being carried out.

By outsourcing your data quality and registration managed services, your in-house team will see their workload reduced dramatically. Instead of focusing on the everyday tasks or solving potential issues, they’ll be free to focus on other important tasks, such as expanding and improving the business as a whole.

Energy isn’t exclusive to a 9-5 workday, and neither is your in-house data processes. Managed service providers use software that provides around the clock support for users, taking care of everything through morning, noon and night.

By working with any managed service supplier, you’ll have access to all of the latest industry knowledge. As standard, they’ll be keeping on top of the latest news in the energy sector, helping you stay informed.

The added benefit of having 24/7 access to high-level knowledge is that any potential problems that arise will be solved quickly and efficiently thanks to quick access to experienced consultants.

By working with the highly trained staff at a managed services provider, you can ensure that you meet all industry compliance regulations. They’ll also be up to date with the latest compliance requirements, ensuring that you don’t get caught out with the constantly evolving nature of the energy industry.

It’s vital that your data security is strong. Whilst working with such personal information, having integral systems in place is important for both you and your customer’s safety.

A managed service provider will only be using software with the highest possible security. As a result, they’ll be able to provide you with full safety. Energy software such as Dyball’s REGMAN and GASMAN data flow communication systems will protect your data from any risk, including hacking or data loss, while including full recovery procedures and automatic incident reporting.

When working with a managed service supplier, you’ll liaise with a key contact who will be available as and when you need them. They’ll be there to provide the best possible service and give you clear and timely updates on work in progress.

By working with a supplier for your registration managed service needs, you can ensure your clients get improved customer service. The software your supplier puts in place will help you manage new customer onboarding, converting successful sales into live meter points. This will be smoother and more efficient than dealing with it in-house.

When you’re a small or new energy supplier , working with a managed services provider can mean you don’t need to outlay on specific staff, reducing in-house expenses. For a managed service supplier, they can offer reduced costs as they’ll be servicing different clients rather than working full-time for one customer.

If you’re an energy supplier, it’s undeniable that there are plenty of benefits to working with managed services. If you’re looking to ease up your workflow, enjoy high service levels and access industry advice, get in touch with Dyball Associates today.

Our team have an outstanding reputation within the industry. We work tirelessly to ensure all data is monitored and our proactive nature ensures that potential issues are handled before they develop. Call us on 01905 887 010.